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4.5/5 overall rating
(2295 reviews)
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11/06/2024
Latanya
Kansas City, MO
Cardholder since 2019
11/06/2024

Always greeted and needs taken care of efficiently

NA
Sherry
Paris, MO
Cardholder since 2015
11/06/2024
Michael
Minneapolis, MN
Cardholder since 2020
11/06/2024

Pleased with Commerce Credit Card.

I am pleased with Commerce credit card. I use it a lot and have had an account for a number of years.
Suda
Shawnee, KS
Cardholder since 2014
11/06/2024
Colin
Cedar Rapids, IA
Cardholder since 2023
11/06/2024

I do not like the amount it Iit'sery very high 30.49% I would like tI

I would like to know how long I have I used this KC Royal credit card
Angela E
Kansas City, MO
Cardholder since 2021
11/06/2024
Robert
Long Beach, CA
Cardholder since 2018
11/06/2024
Burl J
Bel Air, MD
Cardholder since 2021
11/06/2024

Not Backing up when unknown charge was made

A significant charge was made from a third party and your company would not take care of reported such claim. Especially with all the fraudulent claims going on in this world. Never had a problem with Discover. We will be cancelling our card.
Carl
Beaver Falls, PA
Cardholder since 2023
11/06/2024
Frank A
Blue Springs, MO
Cardholder since 2016

Disclosures:

Use of Commerce Bank Credit Cardholder Ratings & Reviews: The credit-card ratings and card-specific reviews displayed on commercebank.com were submitted by verified Commerce Bancshares, Inc. (Commerce Bank) credit-card holding customers who voluntarily completed a customer satisfaction survey. The numerical/visual star ratings and corresponding feedback should not be considered or interpreted as the opinions and viewpoints of all Commerce Bank clients and are utilized for information-only and product-enhancement purposes. Ratings and reviews are specific to the credit-card product type displayed. Commerce Bank does not endorse or guarantee review submissions and assumes no liability for actions or decisions based solely on, or a combination of, utilizing these customer ratings and reviews as a definitive point of reference when deciding to apply for a Commerce Bank credit card. Product offerings, benefits and promotional offers may change over time and some submissions might not reflect the most-current offerings.

Prior to publishing all ratings, reviews and recommendations online at commercebank.com, comments and reviews were filtered for profanity; spelling errors are subject to correction. These surveys were sent in October and November 2024 using a 10-point scale, which has been converted to a 5-star scale, where 10-9 points = 5 stars; 8-7 points = 4 stars; 6-5 points = 3 stars; 4-3 points = 2 stars and 1-2 points = 1 star. Overall visual-star ratings adjacent to each credit card are an aggregated average of all ratings received.

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