Where do I view copies of my tax forms online?
Log in to Online Banking and click “Account Management” under "Customer Service" and then "View Tax Forms".
If you need a copy of a correction notice, please contact us at 1-800-453-2265.
Commercial and Small Business customers can not view copies of their tax forms online at this time. Commercial and Small Business customers can direct their questions or requests for copies to our Customer Contact Center.
Who can view copies of tax forms online?
Personal Online Banking customers can view copies of their original tax forms for those accounts associated with their Social Security Number online.
I have a joint account; why can't I access copies of the tax forms related to this account online?
Tax forms are issued, and copies are made available to view online, to the primary account holder only. The primary account holder, whose Taxpayer Identification Number (TIN) appears on the tax statement itself, is the individual whose name appears first on the account.
Can I view my correction notice online?
No, only copies of your original current tax forms are available online. Contact us for a copy of your correction notice.
Who should I call if I have additional questions about my tax forms?
Please call us at 1-800-453-2265.
Will I receive a 1099 from Commerce Bank if I earned less than $10.00 of interest?
No, we don’t provide 1099 forms for less than $10 of interest in a calendar year.
Can my tax forms be mailed to a different address?
Yes. Contact our Customer Contact Center for assistance.
Why did I receive a 1099 for a myRewards incentive bonus?
The cash bonus is considered interest by the IRS. If the bonus meets or exceeds $10.00, it is required to be reported on Form 1099-INT.
Can I view copies of previous year's tax forms online?
No. Only copies of current tax forms are made available online. Please contact us if you have questions regarding previous tax years.
Will I continue to receive my paper tax forms?
Yes. Copies of tax forms are available online for your convenience, but you will still receive your original paper tax forms in the mail.
Why does the tax statement I view online show my complete SSN but the one I received in the mail does not?
For your protection, only the last four digits of the Taxpayer ID number will show on the printed statement that was mailed to you. However, the complete number shows in the online copy which has been reported to the IRS and, where applicable, to state and local governments.
What if I need copies of additional tax forms that are not provided online?
Our Customer Contact Center can provide additional forms at no cost.
Is there a fee to view copies of my tax forms online?
No, there is no fee associated with viewing or printing copies of your tax forms online.
When will I receive my tax forms from Commerce Bank?
Your original paper forms will be mailed by January 31st. If you haven’t received them by Feb. 15, contact us.