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4.5/5 overall rating
(2295 reviews)
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10/31/2024

Inadequate credit report

The credit report is only updated three or four times a year. I was also unhappy that my card got denied at a Casey's gas station when I went to use it. It took over 20 minutes on the phone to discover that Casey's gas stations are flagged as suspicious and I would have to go inside to pay. Maybe someone from the fraud department should email a list of places that the card will automatically be flagged and denied at
Janine P
Gardner, IL
Cardholder since 2019
10/31/2024

I like the cash back rewards

Donna A
Granite City, IL
Cardholder since 2012
10/31/2024
Lance
Powderly, TX
Cardholder since 2023
10/31/2024
Evelyn
Columbia, MO
Cardholder since 1986
10/31/2024

Best Credit Card I've Had

Zachary
Chanute, KS
Cardholder since 2016
10/31/2024
James M
Olathe, KS
Cardholder since 2012
10/31/2024
Julie B
Estancia, NM
Cardholder since 2012
10/31/2024

Love the card and ease of use.

Bryce
Hot Springs Nationa, AR
Cardholder since 2024
10/31/2024

Great Card

Edna
Blue Springs, MO
Cardholder since 2004
10/31/2024
Christopher
Lubbock, TX
Cardholder since 2023

Disclosures:

Use of Commerce Bank Credit Cardholder Ratings & Reviews: The credit-card ratings and card-specific reviews displayed on commercebank.com were submitted by verified Commerce Bancshares, Inc. (Commerce Bank) credit-card holding customers who voluntarily completed a customer satisfaction survey. The numerical/visual star ratings and corresponding feedback should not be considered or interpreted as the opinions and viewpoints of all Commerce Bank clients and are utilized for information-only and product-enhancement purposes. Ratings and reviews are specific to the credit-card product type displayed. Commerce Bank does not endorse or guarantee review submissions and assumes no liability for actions or decisions based solely on, or a combination of, utilizing these customer ratings and reviews as a definitive point of reference when deciding to apply for a Commerce Bank credit card. Product offerings, benefits and promotional offers may change over time and some submissions might not reflect the most-current offerings.

Prior to publishing all ratings, reviews and recommendations online at commercebank.com, comments and reviews were filtered for profanity; spelling errors are subject to correction. These surveys were sent in October and November 2024 using a 10-point scale, which has been converted to a 5-star scale, where 10-9 points = 5 stars; 8-7 points = 4 stars; 6-5 points = 3 stars; 4-3 points = 2 stars and 1-2 points = 1 star. Overall visual-star ratings adjacent to each credit card are an aggregated average of all ratings received.

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