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4.5/5 overall rating
(2295 reviews)
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10/31/2024
Thomas M
Lees Summit, MO
Cardholder since 1996
10/31/2024
Joanna
Weslaco, TX
Cardholder since 2023
10/31/2024

Mixed

Card is fine, but I seldom use it and use another card. The reward sysytem on the card needs to be reworked.
Dan E
Wildwood, MO
Cardholder since 1995
10/31/2024

The rewards aren't the best

Most rewards you can get $25 for $2,500 points but your rewards got to get an extra $3,000 points that's the same 25 dollars
Glenn
East Saint Louis, IL
Cardholder since 2023
10/31/2024
Joan F
Saint Louis, MO
Cardholder since 1995
10/31/2024

Excellent Card

This has been an excellent card with a variety of features which are easy to use.
Randall L
Pocahontas, AR
Cardholder since 2021
10/31/2024
William
Chesterfield, MO
Cardholder since 1985
10/31/2024

Don't use card any more.

I loved the flexibility of being able to use the card as both a credit and debit card. One that feature was eliminated, the advantages the card were completely eliminated. It now sits in a drawer waiting to be canceled.
Michael C
Springfield, MO
Cardholder since 1989
10/31/2024
Peggy
Leavenworth, KS
Cardholder since 2012
10/31/2024

Calling Commerce Bank

Commerce Bank personnel answering the phone in any and every department I have ever contacted have delivered cordial, efficient, and professional service 100% of the time. These people are wonderful. Even when I called the banking side about a credit card issue, the rep was patient, kind and helpful. He got me to where I need to be. I will never be without a Commerce Bank card in my wallet.
Cheryl H
West Plains, MO
Cardholder since 2009

Disclosures:

Use of Commerce Bank Credit Cardholder Ratings & Reviews: The credit-card ratings and card-specific reviews displayed on commercebank.com were submitted by verified Commerce Bancshares, Inc. (Commerce Bank) credit-card holding customers who voluntarily completed a customer satisfaction survey. The numerical/visual star ratings and corresponding feedback should not be considered or interpreted as the opinions and viewpoints of all Commerce Bank clients and are utilized for information-only and product-enhancement purposes. Ratings and reviews are specific to the credit-card product type displayed. Commerce Bank does not endorse or guarantee review submissions and assumes no liability for actions or decisions based solely on, or a combination of, utilizing these customer ratings and reviews as a definitive point of reference when deciding to apply for a Commerce Bank credit card. Product offerings, benefits and promotional offers may change over time and some submissions might not reflect the most-current offerings.

Prior to publishing all ratings, reviews and recommendations online at commercebank.com, comments and reviews were filtered for profanity; spelling errors are subject to correction. These surveys were sent in October and November 2024 using a 10-point scale, which has been converted to a 5-star scale, where 10-9 points = 5 stars; 8-7 points = 4 stars; 6-5 points = 3 stars; 4-3 points = 2 stars and 1-2 points = 1 star. Overall visual-star ratings adjacent to each credit card are an aggregated average of all ratings received.

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